The scope of solutions by Actual I.T. extends far beyond the offering of SAP business consulting and implementation. Many years of experience in business processes optimization have emerged and Actual I.T. become a major player in the space of offering the outsourcing solutions in specific segments. In the agreement with customers, the solutions can be tailored and may include infrastructural outsourcing, program licensing, adjustments, maintenance and education for effective, reliable and secure operation of ERP systems.

With such business model, we can offer a quality solution for the customer which is based on a long-term cooperation. It enables customers to focus more towards their core business, higher level of services leveraging competent personnel and always having access to advanced knowledge and solutions. The cost transparency is equally important, providing better cost planning and estimates for offered solutions. In comparison with commonly used project cost approach, the monthly amounts are distributed on a longer period and customers only pay monthly premiums defined in the SLA.

At the same time, high security level of services and data is assured by having a professional management of data centres either at customer's location or at Actual's. Predefined business processes enable efficient quality measurement of service execution which increases customers' satisfaction and honouring them with response times defined in the SLA. Outsourcing of complex and demanding business processes like ERP, eliminate customer's risk, since the execution and guarantee for such project is a responsibility of Actual I.T.