Supervised workplaces is the solutions used by end users in organizations and include all the necessary equipment and solutions that provide quality and secure usage of the computer infrastructure (data repository, email operation, printing, internet access) and applications (ERP systems, specific information systems, other software equipment). The customers can choose among different HW global manufacturers (desktop or laptop computers made by IBM, HP, Dell, and Lenovo).

Users may choose different options enabling adaptation of workplaces based on needs of specific users. The product includes installation and configuration, system maintenance and access to customer support to resolve the difficulties in timely fashion. High level standardization enables speedy replacement of faulty equipment and easy data recovery from the central server infrastructure.

Solutions for supervised workplaces lead to:

• cost review: the specific workplace expense is known up-front and the payment is done monthly,
• higher service level: product includes all the services related to its configuration, management, updates, security of the workplace, and data which brings higher level of availability,
• faster adaptation to business requirements and changes: configuration of a new workplace is fast, simple, and easily upgradeable with other solutions,
• user satisfaction: users have access to customer support which provides fast and easy resolution of problems, offering higher availability of workplace,
• instant access to spare equipment and services: the faulty systems can be replaced very fast due to maintaining spared and standardized equipment according to established processes.